Players A player stole my loot/crate/NPCs how do I report them? Can players steal my horse / minicopter / boat? Someone griefed/harassed/stole/trolled me, what can I do? Someone stole my heli/bradley, what can I do? Patrol Heli debri/crates landed in a bad spot, how can I retrieve them? Why was I auto-muted in chat and how long does that last? My friend is in the way, can you move them? Loot / Resources Patrol Heli debri/crates landed in a bad spot, how can I retrieve them? I just downed the patrol heli but it says the loot belongs to someone else, why? I got the most damage on the heli but cannot find where it went down, can you locate it? Where are are the best node spawn biomes? Do more nodes spawn in snow? My "Instant Mine Node" popped and my quest did not track the full amount, why? Shops & Markets I clicked "Deposit All", where is my stuff? It says not enough currency but I have plenty of XXX, why? Where can I find the special items like resource exchange and a few others? Why are there now a few vending machines in town? Raid Bases Can I get a refund for my buyraid since the server restarted? Why am I locked out of my raid I just got back to? Why did my raid base disappear I was not done? Why did I not profit from this raid? Why was the raid base TC empty? Bases / Building Why is my base gone? What are the upkeep rates of this server? Why can I not /remove things my teammate placed? Web Store How do I cancel/alter my subscription in the online store? Death I died and lost literally everything I had, can I get some of it spawned in? I died in a raid bubble but cannot find my bag now. Where is it? How did I die offline and can I get my stuff returned? Why do I die when I log off in Town? Vehicles Why did my /buy minicopter get destroyed while I was offline overnight? My vehicle got stuck, can you move it? NPCs Can Zombie Hordes destroy my base? What type of NPCs count as "scientist" Why is my damage way off fighting some NPCs? Why am I not getting the correct XP on custom NPCs? Voting Why do my in-game votes not match the website total? Why does /vclaim say I have not voted? Why does the vote site say I voted today but I did not? Misc Can you fix [Vanilla Monument] it seems glitched? Why is my no-durability perk not working as it should? Why is the wipe length so short? Why am I being required to provide an email address upon login? Can you explain “Verified” and “Linked”?
